Introduction

This website, https://www.cezanneproeducation.com/ (together with other websites, social media content, or mobile applications owned or operated by Cezanne Professional Products LLC, the "Website") is an internet-based content and e-commerce portal owned and operated by Cezanne Professional Products LLC (“Cezanne”, “we” or “us”) from its headquarters in the State of Florida.

Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained herein (the “Terms of Use”), as may be posted on the Website, as amended and/or replaced from time to time. These Terms of Use may be revised periodically and you are responsible for complying with any changes posted on the Website, and your continued use of our Website following our posting any revisions to these Terms of Use constitutes your agreement to be bound by the revised Terms of Use. Any and all changes will take effect once posted. Cezanne in its sole discretion reserves the right to refuse to register or terminate or suspend the account of any user on the Website without assigning any reason therefor.

Except where additional terms and conditions are provided which are product specific, these Terms of Use, together with our privacy policy (https://cezanne-hair.com/policies/privacy-policy) as in effect from time to time (the “Privacy Policy”), supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with or the inclusion of any other terms in any order submitted through the Website or otherwise. By using the Website, you agree to be bound by the Terms of Use.

User Account, Password, and Security

Use of the Website is available only to persons who can form legally binding contracts under applicable law. Persons who are not competent to contract for any reason are not eligible to use the Website. If your age is below that of 18 years your parents or legal guardians can transact on behalf of you if they are registered users.

You will receive a username and password for your account upon completing the Website's registration process, or alternatively, you can choose to browse through an existing Gmail or Facebook account by providing necessary permissions. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Cezanne of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Cezanne cannot and will not be liable for any loss or damage arising from your failure to comply with the above-mentioned guidelines or maintain the security of your account.

By registering to our Website, you agree to receive marketing and promotional communication from Cezanne via SMS, email, and any other form of notification(s).

Limited instances where we may share your personal information, as described in greater detail in our Privacy Policy, include:

Product use & services

The products and services available on the Website, and the samples, if any, that the Website may provide you, are for your personal and/or professional use only. The products or services, or samples thereof, which you may receive from us, shall not be sold or resold for any/commercial reasons.

Consumers with allergies should always read a product's ingredient statement before use.

Cezanne reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the products and/or services offered on the Website (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of any products or services offered on the Website.

Pricing and offer information

Cezanne strives to provide accurate product and pricing information, however errors may occur.

Prices and availability of the products and services provided or offered on the Website are subject to change without prior notice and at the sole discretion of Cezanne.

Products offered as GWP (Gift with Purchase) are subject to availability of the exact variant.

Cezanne reserves all rights to withdraw any ongoing offer and/or promotion without prior notice.

Payments

Payments for the products available on Site may be made in the following ways:

- Credit Cards, Debit Cards, Net Banking

All online payments are handled by authorized Payment Gateways considering transaction security measures mandated by regulatory authorities. Cezanne is not responsible for any breach of information, or inappropriate transactions by any third-party payment processing services.

Shipping/Delivery policy Damaged and Defective Products; Taxes

An order, once accepted by Cezanne, will be shipped usually within 7 to 10 working days. Delivery times are affected by product availability, customers' geographic location, shipping destination & courier partner's delivery time to location.

In the case of one or more defective products in your order, please register a single complaint as the return/replacement will be arranged only once. Only defective or damaged products will be accepted for return and/or replacement, and you are responsible for providing evidence sufficient to demonstrate any such defect or damage. Cezanne will decide, in its sole discretion whether to refund the purchase price or replace the damaged or defective product(s).

Customers are advised not to accept shipments that appear to have been tampered with or damaged.

You shall be responsible for any and all sales and use taxes arising in connection with the purchase of products from the Website.

Cancellation

Cezanne reserves the right, in our sole discretion, to cancel any order for any reason. Some reasons may include errors in pricing, certain issues identified by our fraud avoidance department or any order placed using a technological glitch/loophole, etc. We will notify you in case your order has been canceled fully or partially or if any additional information is required to ship your order.

Refunds for cancelation

Refunds are processed in a maximum of 15 days from the date on which Cezanne cancels the order. In case of prepaid orders through Credit Card, Debit Card or Net Banking, the amount will be transferred back to the account from which it was paid. Please note that shipping charges (if applicable) are not refundable.

Privacy Policy

You hereby consent, express and agree that you have read and fully understand the Privacy Policy of Cezanne’s Website. You further consent that the terms and contents of such Privacy Policy are acceptable to you.

Copyright and Intellectual Property

Non-user generated information displayed, transmitted or carried on Cezanne’s Website is protected by copyright and other intellectual property laws. This Website is designed, updated and maintained independently by Cezanne. You should not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, perform, display or in any way commercially exploit any of the content at Cezanne.

Customer Content / Product Review Policies

User generated information, reviews, descriptions, feedback and photos (the “Content”) must adhere to general community guidelines. You are responsible for any Content you provide, including compliance with applicable laws, rules, and regulations. You should only provide Content that you are comfortable sharing with others.

Any use or reliance on any Content or materials posted via the Website or obtained by you through the Website is at your own risk. We do not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any Content or communications posted via the Website or endorse any opinions expressed in the Content. You understand that by using the Website, you may be exposed to Content that might be offensive, harmful, inaccurate or otherwise inappropriate, or in some cases, postings that have been mislabeled or are otherwise deceptive. All Content is the sole responsibility of the person who originated such Content. We may not monitor or control the Content posted via the Website and, we cannot take responsibility for such Content.

We reserve the right to remove Content that we believe does or could violate these Terms of Use or privacy Policy, including for example, copyright or trademark violations or other intellectual property misappropriation, impersonation, unlawful conduct, or harassment, or that Cezanne believes is inappropriate for any reason in its sole discretion.

If you believe that your Content has been copied in a way that constitutes copyright infringement, please report this by contacting: customerservice@cezannehair.com

Community Guidelines

Be Helpful

The Content is intended to provide helpful, relevant information to customers. The content you submit should be relevant and based on your own honest opinions and experience. Customer reviews should be about the product.

Be Respectful

In order to maintain a welcoming environment for all users, your participation must always be respectful of others. In particular:

Promotions and Solicitations

In order to preserve the integrity of the Content, content, and activities consisting of advertising, promotion, or solicitation (whether direct or indirect) is not allowed, including:

Infringing Content

Don't post Content or interact with other members in a way that infringes the intellectual property or other proprietary rights of others. Only post your own content or content that you have permission to use.

Third-Party Content

The Website may contain links to (i) non-Cezanne sites, or (ii) Cezanne material that is hosted on third-party websites. These links are provided to you only as a convenience. Such linked sites are not under the control of Cezanne and we are not responsible for the contents of any linked site, or any link contained in a linked site. The inclusion of any link does not imply endorsement by Cezanne of the site, and Cezanne shall have no responsibility for information that is referenced by or linked to the Website.

Disclaimer of Warranties

All products sold through the Website shall comply with the descriptions and standards specified on the Website for the applicable products. No specific results from using the products are guaranteed. THERE ARE NO OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT OR OTHERWISE, AND ALL SUCH WARRANTIES ARE HEREBY DISCLAIMED. No specific results from using the products are guaranteed. While we may from time to time offer recommendations or advice with respect to the products sold through the Website, it is up to you, in yoursole judgment, to determine whether and how to use this information and you shall be solely responsible for your use of the products.

Limitation of Liability

TO THE MAXIMUM EXTENT ALLOWED BY LAW, Cezanne AND ITS OFFICERS, DIRECTORS, SHAREHOLDERS AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING OUT OF YOUR USE OF THE WEBSITE OR THE PRODUCTS SOLD THROUGH THE WEBSITE, EVEN IF THEY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS AND WHETHER OR NOT THEY HAD ANY KNOWLEDGE, ACTUAL OR CONSTRUCTIVE, THAT SUCH DAMAGES MIGHT BE INCURRED. THIS EXCLUSION INCLUDES, WITHOUT LIMITATION, ANY LIABILITY THAT MAY ARISE OUT OF THIRD-PARTY CLAIMS AGAINST YOU. In some jurisdictions, limitations of liability are not permitted. In such jurisdictions, the foregoing limitations on liability may not apply to you.

You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of, or related to, use of the products sold through the Website or otherwise in connection with these Terms of Use must be filed within one (1) year after such claim or cause of action arose or be forever barred. You further agree if you become entitled to any recovery, your recovery shall be limited to the amount of payments you made to Cezanne for products within the six-month period prior to the event or action giving rise to such loss.

General Terms

The laws of the State of Florida govern this agreement and you and Cezanne agree to submit to the exclusive jurisdiction of the federal and state courts located in Royal Palm Beach, Florida. If you access the Website from outside of the United States, you do so on your own initiative and you are responsible for compliance with local laws.

Any waiver of any right or provision of these Terms of Use will be effective only if signed by an officer of Cezanne and the failure of Cezanne to exercise or enforce any term or condition shall not constitute a waiver of such right or provision.

The provisions of these Terms of Use are intended to be interpreted in a manner which makes them valid, legal, and enforceable. In the event any provision of these Terms of Use is found to be partially or wholly invalid, illegal or unenforceable, such provision shall be modified or restricted to the extent and in the manner necessary to render it valid, legal, and enforceable. It is expressly understood and agreed between the parties that such modification or restriction may be accomplished unilaterally by us, or alternatively, by disposition of an arbitrator or a court of law. If such provision cannot under any circumstances be so modified or restricted, it shall be excised from the Terms of Use without affecting the validity, legality or enforceability of any of the remaining provisions.

If you have any questions regarding these Terms of Use, please email us at customerservice@cezannehair.com.

COMPANY DETAILS

Cezanne Professional Products LLC
55SE 2nd Avenue
Delray Beach, FL 33444

(906) 424-4600
customerservice@cezannehair.com